Meet customers where they already message.
A bilingual WhatsApp presence, wired to ads that open a chat instead of a web page.
For a large part of your market WhatsApp is not another channel — it is the phone. They will message a business there before they will fill in a form, and a WhatsApp nobody answers reads exactly like a business that has closed.
Setup from $750, live in about two weeks.
Opt-in handled properly, in both languages.
Bilingual catalog · Click-to-WhatsApp ads · Opt-in compliance in both languages
What gets set up
WhatsApp Business, properly
The official Business account rather than a personal number, verified, with your hours, address and greeting set. It is the difference between a business someone trusts with a deposit and a phone number they are not sure about.
A catalog in both languages
Products, prices and photos inside WhatsApp, in Spanish and English, so a conversation can end in a decision without anybody leaving the app.
Ads that open a chat
Click-to-WhatsApp campaigns: the ad opens a conversation already in progress rather than a landing page a stranger has to trust. For a lot of audiences this outperforms sending the same budget to a website.
Auto-replies that buy you time
An instant acknowledgement, your hours, and answers to the three questions you are asked every day — so a message at nine at night is not silence until morning.
Pricing
Meta paused promotional broadcasts to US numbers in April 2025, so this is built on click-to-WhatsApp ads and live conversations rather than mass messaging. Broadcasts still work for Mexico numbers.
Setup
- Price
- $750–$2,000
- Basis
- One-time
Ongoing
- Price
- $300–$600
- Basis
- Per month
- Required
- Optional
Questions
Can you send broadcasts to my customer list?
To US numbers, no. Meta paused promotional broadcast messaging to US numbers in April 2025, and anybody selling you that today is selling something that will not send.
This is built on click-to-WhatsApp ads and live conversations instead. For Mexico numbers broadcasts still work, and if that is where your list is, we use them.
Is this different from just replying on my phone?
Only in that it does not depend on you being free. The catalog, the greeting, the hours and the auto-replies handle the first two minutes of every conversation, and you pick it up from there. Nothing here takes the conversation away from you — the point is that it starts without you.
Do I need a separate number?
It is usually cleaner. A dedicated business number keeps the account verifiable and keeps your personal messages out of it, and it means the account survives a staff change. If you already run a business number that works, we use it.
What does the monthly cover?
$300–$600 a month covers keeping the catalog current, adjusting the auto-replies as the questions change, and managing the click-to-WhatsApp campaigns. Ad spend is separate and paid to Meta directly.
Where is your market messaging from?
Tell me whether your customers are on US or Mexico numbers — it changes what is possible, and it is the first thing I would need to know before quoting anything.